Terms of Service

Last Updated: October 14, 2026

1. Agreement to These Terms

These Terms of Service ("Terms") are a binding agreement between you (or the legal entity you represent) ("Customer", "you") and IKP Global LLC, a New Jersey limited liability company that owns and operates the TalentMeta AI product ("TalentMeta AI", "we", "us"). They govern your access to and use of the TalentMeta AI website, application, and related services (collectively, the "Service").

By creating an account, clicking "I agree", or accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, and "you" refers to that organization.

You must be at least 18 years old to use the Service.

For customers processing personal data of Indian data subjects, our Data Processing Agreement ("DPA") is incorporated into these Terms by reference and forms part of the agreement between you and TalentMeta AI.

2. The Service and License Grant

Subject to these Terms and your payment of any applicable fees, TalentMeta AI grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service for your internal business purposes during your subscription term. Authorized users may include your employees and contractors who agree to comply with these Terms.

You will not, and will not permit any third party to:

  • Copy, modify, translate, or create derivative works of the Service;
  • Reverse engineer, decompile, or attempt to derive the source code of the Service, except as permitted by applicable law;
  • Resell, sublicense, lease, or otherwise commercially exploit the Service except as expressly permitted;
  • Use the Service to build a competing product or service, or to benchmark it without our prior written consent;
  • Remove or alter any proprietary notices, branding, or labels in the Service;
  • Access the Service through automated means (scrapers, bots) other than features we expressly provide;
  • Use the Service to violate the rights of others, transmit malware, or interfere with the Service.

3. Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us promptly of any unauthorized access. You will provide accurate registration information and keep it current.

4. Customer Data and Ownership

"Customer Data" means any data, content, files, resumes, candidate information, job descriptions, or other materials you (or your authorized users, candidates, or integrations) submit to or generate within the Service.

  • Ownership: As between you and us, you retain all right, title, and interest in and to your Customer Data. We claim no ownership of Customer Data.
  • License to us: You grant us a worldwide, non-exclusive license to host, store, transmit, process, and display Customer Data solely as needed to provide, maintain, and improve the Service for you, and to comply with law.
  • Your responsibility: You represent that you have all necessary rights, consents, and legal bases (including under applicable privacy and employment laws) to submit Customer Data to the Service and to authorize us to process it as described here and in our Privacy Policy.
  • Aggregated/de-identified data: We may use aggregated and de-identified data derived from the Service for product analytics, improvement, and benchmarking, provided such data does not identify you, your users, or any individual.

5. AI-Assisted Features and Hiring Decisions

This is an important section. Please read it carefully.

The Service uses artificial intelligence, including third-party large language models, to generate scores, summaries, recommendations, and analyses ("AI Outputs"). AI Outputs are provided as decision-support tools only. They are probabilistic, may contain errors, omissions, or biases, and may not be appropriate for every job, candidate, or jurisdiction.

You agree that:

  • All hiring, interview, advancement, rejection, and employment decisions are made by you. You are solely responsible for those decisions and their consequences.
  • You will not use AI Outputs as the sole or determinative basis for any adverse employment action, including rejection or non-advancement of a candidate. A qualified human reviewer must meaningfully review every adverse decision.
  • You are responsible for compliance with all laws applicable to your hiring practices, including but not limited to U.S. federal anti-discrimination laws (Title VII, ADEA, ADA), state and local fair-employment laws, automated employment decision tool laws (e.g., New York City Local Law 144, and similar laws in Illinois, California, and Texas), India's applicable labor and data protection laws, and any candidate-notice, bias-audit, or accommodation requirements.
  • You will provide candidates with any notices, disclosures, or rights to request human review that applicable law requires.
  • Automated employment decision tool obligations: A growing number of jurisdictions (e.g., New York City, Illinois, California, and Texas) regulate the use of tools like the Service to screen or rank candidates. Depending on where the job or candidate is located, you may be required to:
    • Obtain an independent bias audit of the tool before use, conducted within the timeframe the applicable law requires, and make a summary of results publicly available (see our AI in Hiring Disclosure page for TalentMeta AI's current bias audit status);
    • Provide each affected candidate with written notice, within the advance period the applicable law requires, stating that an automated tool will be used, what characteristics it will assess, and how to request an alternative selection process or accommodation;
    • Offer a reasonable alternative selection process or accommodation to any candidate who requests one.
  • You will not use the Service to make decisions of legal or similarly significant effect about candidates without meaningful human involvement.

We make no representation or warranty that AI Outputs are accurate, unbiased, or suitable for any particular hiring purpose, and we expressly disclaim any obligation to act as your "auditor", "validator", or "compliance officer" for hiring decisions.

5a. No Guarantee of Unbiased Results

AI models, including those powering TalentMeta AI, are trained on large datasets that may reflect historical societal biases. As a result, AI Outputs — including resume scores, interview evaluations, and job description suggestions — may inadvertently reflect bias based on gender, age, race, ethnicity, disability, accent, language style, or other protected characteristics under applicable law.

We make no guarantee, express or implied, that any AI Output is free from bias. You are solely responsible for monitoring, auditing, and mitigating bias in your hiring processes, and for ensuring that your use of AI Outputs does not result in unlawful discrimination against any candidate.

5b. No EEOC Adverse Impact Analysis

TalentMeta AI does not perform adverse impact analysis under the U.S. Equal Employment Opportunity Commission (EEOC) Uniform Guidelines on Employee Selection Procedures (29 C.F.R. Part 1607), including the Four-Fifths (4/5ths or 80%) Rule or any equivalent metric. The platform is a decision-support tool and is not designed, validated, or warranted as a means of demonstrating compliance with EEOC selection rate requirements.

If you are subject to EEOC obligations or wish to conduct formal adverse impact analyses, you should engage an independent industrial-organizational (I/O) psychologist, employment law counsel, or a qualified third-party auditor. TalentMeta AI expressly disclaims any liability arising from your reliance on AI Outputs as a substitute for such analysis.

6. Acceptable Use

You will not use the Service to:

  • Violate any law, regulation, contract, or third-party right;
  • Discriminate against candidates or employees in violation of any applicable law;
  • Upload content you do not have the right to upload, including resumes or personal data obtained without a lawful basis;
  • Send spam, unsolicited communications, or harassing messages to candidates or others;
  • Upload malware, exploit vulnerabilities, or attempt to gain unauthorized access to the Service or other tenants;
  • Generate content that is unlawful, defamatory, or harmful;
  • Interfere with the Service's normal operation, including by sending excessive requests or circumventing rate limits.

We may investigate and take appropriate action, including suspending or terminating access, for violations of this section.

7. Subscriptions, Fees, and Auto-Renewal

  • Plans and fees: Paid plans, prices, and included features are described on our pricing page or in the order form you accept. Fees are non-refundable except as expressly stated in Section 8.
  • Billing: We bill subscription fees in advance on a monthly or annual basis through our payment processor (Stripe). Taxes, where applicable, are your responsibility unless otherwise stated.
  • Auto-renewal: Subscriptions automatically renew at the end of each billing period for another period of the same length, at the then-current price, until you cancel. By subscribing, you authorize us (through our payment processor) to charge your payment method on each renewal.
  • How to cancel: You may cancel auto-renewal at any time through your account billing settings or by emailing connect@talentmeta.ai. Cancellation takes effect at the end of the current billing period; you retain access through that period.
  • Price changes: We may change subscription fees with at least 30 days' notice before your next renewal. If you do not agree, you may cancel before the change takes effect.
  • Late payment: If a payment fails, we may suspend the Service until the account is brought current.
  • Taxes and withholding: All fees are exclusive of taxes. You are responsible for paying any applicable sales, use, value-added, or similar taxes.

8. Refunds

All subscription fees are non-refundable. We offer a Free plan that you can use to evaluate the platform before upgrading to a paid subscription. By subscribing to a paid plan, you acknowledge that fees are charged immediately upon signup and are non-refundable. Renewal charges and partial-period charges are also non-refundable.

9. Beta Features

We may offer beta or preview features from time to time. These are provided "as is", may be changed or discontinued at any time, and may have additional terms presented at the time of access. We make no commitments regarding availability, performance, or general-release timing of beta features.

10. Service Availability

We work to keep the Service available, but we do not guarantee any specific level of uptime, performance, or availability, and we do not currently offer a contractual service-level agreement (SLA). The Service may be unavailable due to scheduled maintenance, third-party provider issues, or events outside our reasonable control.

11. Third-Party Services and Subprocessors

The Service relies on third-party providers for hosting, database, email delivery, AI inference, payment processing, and analytics (including, as of the date above, providers such as Vercel, our managed PostgreSQL provider, OpenAI, Resend, and Stripe). These providers process Customer Data on our behalf as subprocessors. Their availability, actions, and policies are outside our direct control. We are not responsible for the acts or omissions of third-party providers, except as required by applicable law.

12. Modifications to the Service

We may add, change, or remove features of the Service from time to time. We will use reasonable efforts not to materially degrade the core functionality of a paid plan during your active billing period.

13. Term, Suspension, and Termination

  • Term: These Terms apply for as long as you use the Service.
  • Termination or suspension by us: We may suspend or terminate your access, with or without notice, if you breach these Terms (including the Acceptable Use section) or if required by law.
  • Effect of termination: When an account is terminated, access ends immediately. We preserve Customer Data until you ask us to delete it. You may ask us in writing to export your Customer Data at any time, and we will provide it on request. You are responsible for exporting any Customer Data you need to keep, including records your own legal obligations require. You may ask us in writing to delete your Customer Data (including candidate data) at any time. We delete it manually, within 30 days of your request, unless the law requires us to keep it or we need it to resolve a dispute. We may also delete Customer Data from a terminated account 24 months after termination, after giving the account owner at least 30 days' written notice, unless the law requires us to keep it longer or we need it for a legal claim or dispute. Interview audio is deleted automatically as described in our Privacy Policy.
  • Inactive accounts: An account is inactive if it has had no activity (no login or other action by any authorized user) for 12 consecutive months. We may treat an inactive account as terminated 30 days after we send written notice to the account owner, unless activity resumes within that period. We do not treat an account with an active paid subscription as inactive. Once treated as terminated, this Section 13 applies, including the 24-month deletion right above.
  • Survival: Sections that by their nature should survive termination (including Sections 4, 5, 14, 15, 16, 17, 18, and 21) will survive.

14. Intellectual Property

The Service, including all software, designs, text, graphics, logos, and trademarks, is owned by IKP Global LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. Except for the limited license in Section 2, these Terms do not grant you any rights in the Service. Any feedback or suggestions you provide may be used by us without obligation to you.

15. Disclaimer of Warranties

THE SERVICE AND ALL AI OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF BIAS, OR THAT IT WILL MEET YOUR REQUIREMENTS.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL TALENTMETA AI (INCLUDING IKP GLOBAL LLC, ITS AFFILIATES, OFFICERS, MEMBERS, EMPLOYEES, OR AGENTS) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR HIRING-DECISION OUTCOMES, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (US$100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so portions of the above may not apply to you.

17. Indemnification

You will defend, indemnify, and hold harmless IKP Global LLC (which operates TalentMeta AI), and their officers, members, employees, and agents, from and against any third-party claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) Customer Data; (c) your hiring or employment decisions; (d) your breach of these Terms or violation of applicable law; or (e) your alleged violation of any third party's rights.

18. Governing Law and Venue

These Terms are governed by the laws of the State of New Jersey, USA, without regard to its conflict-of-laws principles. The exclusive venue for any dispute arising out of or relating to these Terms or the Service will be the state or federal courts located in New Jersey, and the parties consent to personal jurisdiction in those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Where you have purchased the Service through an Authorized Partner under a separate agreement with that Partner, disputes about the commercial terms (pricing, billing, term, refunds, taxes) are governed by the law and forum specified in your agreement with the Authorized Partner. Disputes about the Service itself, the software, IP rights, data processing, or these Terms remain governed by the law of New Jersey, USA, and subject to the exclusive jurisdiction of the state and federal courts located in New Jersey.

19. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the Service at least 14 days before the changes take effect (or sooner if required by law). Your continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree, stop using the Service and cancel your subscription.

20. Notices

We may give you notices by email to the address associated with your account, by posting in the Service, or by other reasonable means. You may give us notices by emailing connect@talentmeta.ai.

21. Miscellaneous

  • Entire Agreement: These Terms (together with our Privacy Policy and any order form you sign) are the entire agreement between you and us regarding the Service and supersede prior agreements on the subject.
  • Severability: If any provision is held unenforceable, the remaining provisions will remain in effect.
  • No waiver: Our failure to enforce a provision is not a waiver of our right to do so later.
  • Assignment: You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
  • Force majeure: Neither party is liable for delays or failures caused by events beyond its reasonable control.
  • Independent contractors: Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.
  • Headings: Section headings are for convenience only.

22. Authorized Partners and Resellers

We offer the Service directly and through Authorized Partners (resellers and referral partners). If you purchased the Service through an Authorized Partner:

  • Commercial terms: Your price, term, payment, renewal, and refund terms are governed by your separate written agreement with that Authorized Partner.
  • Use of the Service: Your access to and use of the Service is nevertheless governed by these Terms and our Privacy Policy.
  • Independent businesses: Authorized Partners are independent businesses. They are not our agents, employees, joint venturers, or affiliates. We are not liable for any representations, commitments, or actions of an Authorized Partner that exceed the scope of these Terms or the Service we provide.
  • Brand and product: Authorized Partners may not modify the Service, the TalentMeta AI brand, or these Terms. They may not make warranties or claims about the Service that are not expressly authorized by us in writing.
  • Suspension for non-payment: We may suspend or terminate your access if your Authorized Partner fails to remit fees due to us for your subscription, after providing reasonable notice and an opportunity to cure (which may include transitioning to a direct subscription with us).

23. Contact

Questions about these Terms: